We actively collaborate with industry partners, independent security researchers, and various organizations to proactively identify and fix security vulnerabilities in our products and services.
We will fully safeguard the security of every product and service, and earnestly protect the privacy of our customers, employees, suppliers, and partners. If you discover potential vulnerabilities in our technology or platform, please feel free to report them to us through formal channels.
If you discover any security issues, please contact us through the following methods:psirt@innogritcorp.com
When transmitting sensitive information, please use PGP/GPG The encryption method encrypts the email content and attachments.

Note: This contact information is solely intended for reporting potential vulnerabilities related to product safety. For general customer service inquiries, product technical support, or warranty issues, please visit our "After-sales Service" for faster assistance.

• Product information: Specific product models, hardware versions, or software/firmware versions affected.
• Vulnerability description: Clearly and detailedly describe the potential vulnerability and its type.
• Reproduction steps: Providing clear reproduction steps, including configuration information and proof-of-concept code, will greatly assist us in verification.
• Impact analysis: Explain the potential impact of the vulnerability.
• Your contact information: Your name and email address, so that we can contact you if we need further information during the survey process.

Our product security team is committed to investigating all received reports and will provide further communication upon confirmation of receipt. Depending on the severity and complexity of the vulnerability, we will do our best to promptly inform you of the progress of our handling. Thank you for your contribution in helping us protect our customers and enhance product safety.